1) We respect your privacy and your choices.
2) The privacy and security of your data are incorporated into our policy.
3) We send marketing communications unless requested to unsubscribe.
4) We never offer or transfer your data without your express consent.
5) We commit to transparency about the use of your data.
6) We do not use your data without having informed you and requested your consent.
7) We respect your rights as established by regulations and in accordance with our own legal and operational responsibilities.
For more information about our privacy practices, below, we outline what types of personal data we may collect or hold about you, how we may use it, with whom we may share it, how we protect it, and how you can exercise your rights regarding such data.
1. WHO ARE WE?
INVESTTRADE CANARIAS SL, located at Garcia Lorca nº 2 in Arrecife de Lanzarote with Tax ID B06779425, is responsible for the personal data you share with us. Therefore, INVESTTRADE CANARIAS SL is the data controller for the purposes of the applicable data protection regulations.
2. PERSONAL DATA
Personal Data refers to any information or data that can directly (for example, your name or surname) or indirectly (for example, your national identity document or D.N.I.) identify you. Personal Data includes information such as email addresses/private postal addresses/mobile phone, usernames, profile pictures, personal preferences, user-generated content, among others. This Policy covers all personal data collected and used by INVESTTRADE CANARIAS SL.
3. COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING
Remember that before you start using any of our services or functionalities, you should read this Policy. The failure to provide certain information marked as mandatory may mean that it is not possible to manage your registration as a user or the use of certain functionalities or services available.
What data can we collect from you?
We may collect or receive your data through our websites, forms, applications, devices, among others. In some cases, you provide us with your Personal Data directly (for example, when you contact us), in other cases, we collect them (for example, using cookies to understand how you use our websites), or on other occasions indirectly when we receive your data from other third parties, including other entities associated with INVESTTRADE CANARIAS SL.
What is the legal basis for the Processing of your Personal Data?
– Your consent
– Our legitimate interest, which may be:
– Allowing our website/applications to function through technical and functional cookies: keeping our tools (websites/applications/devices) safe and secure and ensuring they work properly and improve continuously.
– Providing you with our customer service.
– In case of formalizing a contract: performing the services you request;
– Compliance with legal obligations that involve processing personal data.
When we send or display personalized communications or content, we may use some techniques classified as “profiling” (i.e., any form of automated processing of personal data consisting of using such data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects concerning personal preferences, interests, location, or operations performed with INVESTTRADE CANARIAS SL). This means we may collect personal data about you to carry out this profiling. We centralize this information and analyze it to assess and predict your preferences and/or personal interests. Based on our analysis, we send or display communications and/or content tailored to your interests/needs.
You are informed that you have the right to object to the processing of your personal data for profiling in certain circumstances. For this purpose, please see the section “data subject rights and exercise.
5. WHO CAN ACCESS YOUR PERSONAL DATA?
5.1. We may share your personal data within companies associated with INVESTTRADE CANARIAS SL.
Your data will not be transferred to third parties unless there is a legal basis of legitimate interest.
5.2. Your personal data may also be processed on our behalf by our trusted third-party providers.
We sign contracts with trusted third parties to perform a variety of services on our behalf. We only provide them with the information
they need to perform the service, and we require them not to use your personal data for any other purposes. We always make our best effort to ensure that all third parties we work with maintain the security of the personal data we provide them.
6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We only keep your Personal Data for as long as we need it for the purpose or purposes for which it was collected with your express consent, to meet your needs, or to comply with our legal obligations.
To determine the data retention period of your Personal Data, we use the following criteria:
– Personal Data obtained when contacting us for an inquiry or complaint: for as long as necessary to address your inquiry;
– Personal Data obtained by giving your consent for sending communications or as necessary according to the regulations: until the purpose for which they were required is concluded.
When we no longer need to use your personal data, they will be removed from our systems and records or anonymized so we can no longer identify you.
We are committed to protecting your Personal Data and take all reasonable precautions to do so. We contractually require that trusted third parties who handle your Personal Data do the same.
We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security features to try to prevent unauthorized access.
INVESTTRADE CANARIAS SL respects your right to privacy: it is important that you have control over your personal data. In this sense, we inform you that you have the following rights:
You have the right to obtain clear, transparent, and easy to understand information about how we use your personal data and about your rights.
We provide you with such information in this Policy.
You have the right to access the personal data we have about you (with certain limits).
We may charge a reasonable amount, upon notice, to cover the administrative costs incurred in providing the information.
Manifestly unfounded, excessive, or repetitive requests may not be fulfilled.
To exercise this right, you can contact us through the means indicated in “Contact”.
Right to rectification You have the right to have your personal data rectified if it is inaccurate or has become invalid or to have it completed if it is incomplete.
You have the right to have your personal data rectified if it is inaccurate or has become invalid or to have it completed if it is incomplete.
In certain cases, you have the right to have your personal data erased or deleted. It is important to note that this is not an absolute right, as we may have legal or legitimate grounds to keep them.
If you want us to erase your personal data, you can contact us through the means indicated in “Contact”.
You can unsubscribe from our direct marketing communications at any time.
You can unsubscribe by clicking on the “Unsubscribe” link in any email communication we send you. Otherwise, you can contact us by any of the means indicated in “Contact”.
To object to profiling, you can contact us through the means indicated in “Contact”.
You can withdraw your consent to the processing of your personal data when the processing is based on your consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. To learn about cases where processing is based on consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for processing your Personal Data?”.
If you wish to withdraw your consent, you can contact us by any of the means indicated in “Contact”.
You can object at any time to the processing of your data when the processing is based on the satisfaction of legitimate interests. To learn about cases where processing is based on legitimate interests, we refer you to the section “What data do we collect from you?” “What is the legal basis for processing your Personal Data?”.
If you wish to exercise this right, you can contact us by any of the means indicated in “Contact”.
You have the right to complain to the Spanish Data Protection Agency about privacy and data protection practices.
Do not hesitate to contact us by any of the means indicated in “Contact” before filing a complaint with the competent data protection authority.
You have the right to move, copy, or transfer data from our database to a different one. This right can only be exercised with respect to data you have provided, when the processing is based on the execution of a contract or on your consent, and the processing is carried out by automated means. To learn about cases where processing is based on contract or consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for processing your Personal Data?”
For more information, you can contact us by any of the means indicated in “Contact”.
You have the right to request the restriction of processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we can store them but not continue using or processing them.This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:
– the data subject contests the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data;
– the processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
– the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims;
– the data subject has objected to processing pursuant to Article 21(1) of the Regulation (Right to object), pending the verification whether the legitimate grounds of the controller override those of the data subject.
If you have any questions about how we process and use your personal data or wish to exercise any of the provided rights, you can let us know by sending an email to email@example.com or by writing to us at the following address: Garcia Lorca nº 2 in Arrecife de Lanzarote